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People love us, they really do. And you know why? Because we're special. We're really special.
And you know what? So are you. You are special too!
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"We have always been treated like our business is important to Hawaiian/Alaskan Express, even though we don't ship to either location very often. When we have used them to both locations, we've been confident in their ability to do the job, and satisfied with the final result. They have been professional and customer service oriented in all of our shipments with them."
– Laura Long, Shipping Coordinator
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"I've been shipping through Hawaiian Express for over 18 years, most of which, is LCL freight. I've never had to file a claim, and my customers have always been happy with the service. Just recently, I had a huge project over in Hawaii and shipped a lot of FCL's(full-container loads), and all went flawless. This company is really great to work with. They care about my business, and it shows."
– Mike Love
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"We've been using Hawaiian Express Service for five years. They've been on-time and under budget with every shipment."
– Doreen Thornton
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"We have been dealing with Hawaiian Express for about 5 years.
They have always been fair with their prices and have
always picked up and delivered on time.
We have no complaints. We enjoy working with our
salesman and the people in the office."
– Carol Ann Martin
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"Oh, I love you guys! Everyone there has always been so friendly and helpful. I ship a lot of freight through you and have never had a single issue. Thank you!"
– Grace Padilla
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"Our company has worked with Hawaiian Express for about 8 years shipping to Guam and the Hawaiian Islands. Because our shipments go to schools, deliveries can be difficult. Hawaiian Express has proven to work very well with the schools. Since schools do not have docks, many of our shipments have to be delivered to a gymnasium or auditorium. I have never received a complaint from a school regarding a problem delivery. They are very good with working around school holidays and have always gone the extra yard whenever a specific shipment may need some TLC."
– Mike Panado, Logistics Manager
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"It is a pleasure working with Hawaiian Express. We have been shipping through them for several years. Great people. Great Service."
– Mark Ruehle
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"Other freight forwarders have approached us over the years with promises of lower rates and better service. We listen politely and offer them this response: 'When you have the Hawaiian Express employees on your payroll, come back and see us'."
– John Tompkins
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"Hawaiian Express' Refrigerated division has always met every need we have…even the unique ones! Their customer service is bar none."
– Pat Ybarra
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"In my five years as Traffic Manager at … , I've found Hawaiian Express Service to be one of my most responsible LTL carriers. The sales reps are very knowledgeable and responsive to our needs, which makes doing business with this carrier a pleasure, and I would recommend them to any shipper with needs in the Hawaiian Arena. I would also like to send a special thanks to my area rep, Joe Sablan who has shown nothing but professional courtesy throughout our relationship."
– Jerry Johnson
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