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In order to file your claim, please follow the directions below. Complete all forms
in their entirety and fax or mail them to our Corporate office.
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Step 1
Download the Claim Form from our website.
Step 2
Complete the Claim Form in detail.
Step 3
Fax or Mail the form to our Corporate offices with the following information and documents:
Original Bill of Lading
Paid Freight Bill
Inspection report if over $250
Shippers Invoice
Repair cost invoice if damage has been repaired
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Fax:
(510) 782-5794
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Address:
Hawaiian Express Service, Inc.
C/O Claims Dept.
3623 Munster Ave.
P.O. Box 57136
Hayward, CA 94545
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Download Claim Form (PDF)